3 WAYS TO GET AHEAD IN THE AFTERSHOCK
How to bring customers back
During the COVID-19 epidemic, social distancing drove digital engagement to new heights, launching futuristic digital behaviors ahead of schedule. According to a McKinsey report, digital adoption leaped forward five years in less than eight weeks. It’s time to reassess our projections.
In our study, we explored the exponential growth of telehealth, retail service automation, virtual commerce and three ways to bring back customers by riding the massive wave of change.
FREE WEBINAR: Learn how the health care industry is using digital patient experiences to build their brands and grow patient volumes:
- Tap into pent-up market demand
- Build a digital front door with a “feeder system”
- Flatten the second curve: Consumer anxiety
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