THE CORONAVIRUS
TIME WARP

3 WAYS TO GET AHEAD IN THE AFTERSHOCK

How to bring customers back

During the Covid-19 epidemic, social distancing drove digital engagement to new heights, launching futuristic digital behaviors ahead of schedule. According to a McKinsey report, digital adoption has leaped forward five years in less than eight weeks. It’s time to reassess our projections.

In our study, we explored 3 ways to bring back customers by riding the wave of change.

KEY FINDINGS: 

  1. Tap into pent up market demand
  2. Build a digital front door with a “feeder system”
  3. Flatten the second curve: Consumer anxiety

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DON'T GET
CRUSHED BY THE
WAVE - SURF IT!

WANT TO BRING CUSTOMERS BACK?